Ticket / ANITA AGUSTINA
MODEM LOSS - A/N ANITA AGUSTINA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer ANITA AGUSTINAStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #680 | closed | MODEM LOSS - A/N ANITA AGUSTINA |
Raw JSON
{"id":390,"customer_id":236,"ticket_type":"broadband","eyzet_customer_id":"0000000124@pem.net","eyzet_customer_name":"ANITA AGUSTINA","employee_id":21,"assigned_role":"subscriber","request_by":"ANITA AGUSTINA","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS - A/N ANITA AGUSTINA","description":"<ul>\r\n<li>Mendapatkan informasi dari customer Modem di lokasi terdapat loss merah</li>\r\n<li>Saat di Lihat melalui eyzet Modem Customer tersebut terpantau offline</li>\r\n<li>Menjadwalkan tim untuk di lakukannya perbaikan ke lokasi customer tersebut.</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/ninit.png\" border=\"0\" alt=\"Attachment\" width=\"673\" style=\"max-width: 100%;height: 465px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":20,"created_at":"2026-04-10 09:23:52","updated_at":"2026-04-13 13:46:55","last_activity":"2026-04-13 13:46:55","company_name":"ANITA AGUSTINA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dimas Freelance","reply_count":3,"assignees":[{"type":"employee","value":"21","display_name":"Dimas Freelance"},{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"},{"type":"role","value":"freelance","display_name":"FREELANCE"}]}