Ticket / ANITA AGUSTINA
MODEM LOSS - A/N ANITA AGUSTINA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer ANITA AGUSTINAStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #390 | closed | MODEM LOSS - A/N ANITA AGUSTINA |
Raw JSON
{"id":680,"customer_id":236,"ticket_type":"broadband","eyzet_customer_id":"0000000124@pem.net","eyzet_customer_name":"ANITA AGUSTINA","employee_id":15,"assigned_role":"subscriber","request_by":"ANITA AGUSTINA","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"MODEM LOSS - A/N ANITA AGUSTINA","description":"<ul>\r\n<li>Mendapat informasi dari customer bahwa koneksi di lokasi tidak bisa digunakan</li>\r\n<li>Terdapat Indikator loss merah di lokasi</li>\r\n<li>Menjadwalkan tim untuk melakukan pengecekan ke lokasi</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot_61555.png\" border=\"0\" alt=\"Attachment\" width=\"772\" style=\"max-width: 100%;height: 499px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":20,"created_at":"2026-06-06 11:30:45","updated_at":"2026-06-10 08:38:20","last_activity":"2026-06-10 08:38:20","company_name":"ANITA AGUSTINA","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":2,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"}]}