Ticket / RATNAWATI RIZKI
KABEL PUTUS - AN RATNAWATI RIZKI
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 36Closed 35Resolved 0
Meta
Customer RATNAWATI RIZKIStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #697 | in_progress | INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA |
| #658 | closed | MODEM LOSS A/N SAYIDAH |
| #651 | closed | BACKBONE KARADENAN TO IATECH DOWN |
| #626 | closed | KABEL PUTUS - AN RAHMA WULANDARI |
| #613 | closed | KABEL PUTUS - AN ROHMAH AZAHRA |
| #609 | closed | BACKBONE SINDANG BARANG - ABANET OFFLINE |
| #607 | closed | PERBAIKAN BACKCBONE - LALADON TO EMPANG |
| #600 | closed | KONEKSI ON-OFF - AN FERA ERLINDA |
| #591 | closed | JALUR BACKBONE SINBAR TO CILEBUT DOWN |
| #523 | closed | PERBAIKAN BACKBONE - PT ALAM NGARIUNG SEJAHTERA |
Related by customer
| ID | Status | Subject |
|---|
Raw JSON
{"id":561,"customer_id":315,"ticket_type":"broadband","eyzet_customer_id":"122025000166@btr.net","eyzet_customer_name":"RATNAWATI RIZKI","employee_id":0,"assigned_role":"subscriber","request_by":"RATNAWATI RIZKI","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"KABEL PUTUS - AN RATNAWATI RIZKI","description":"<p>Informasi dari customer bahwa modem tersebut terjatuh dan mengalami putus pada sambungan kabel patchcord nya</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/WhatsApp-Image-2026-05-08-at-13.22.23-1.jpeg\" border=\"0\" alt=\"WhatsApp Image 2026-05-08 at 13.22.23 (1).jpeg\" width=\"580\" style=\"max-width: 100%;height: 1030px;border-radius: 4px\" /></p>\r\n<p> </p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/ratna.png\" border=\"0\" alt=\"Attachment\" width=\"984\" style=\"max-width: 100%;height: 254px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":25,"created_at":"2026-05-08 13:54:42","updated_at":"2026-05-10 07:40:41","last_activity":"2026-05-10 07:40:41","company_name":"RATNAWATI RIZKI","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}