Ticket / WAGIYA LUKMAN
PERBAIKAN CUSTOMER A/N WAGIYA LUKMAN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 144Closed 138Resolved 4
Meta
Customer WAGIYA LUKMANStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #714 | open | SURVEY RECONNECT - AN ELISA VIONI |
| #704 | in_progress | PENGECEKAN ODP.1.6.6/8 BANTAR KEMANG |
| #699 | resolved | PERBAIKAN BROADBAND A/N RENI NURAENI |
| #687 | closed | SSID TIDAK TERBACA |
| #682 | closed | PON BLINKING A/N SRI LESTARI |
| #681 | closed | TIDAK BISA KONEK KE TV a/n NOVI NURHAYATI |
| #678 | closed | MODEM OFFLINE A/N SRI LESTARI |
| #668 | closed | PERGANTIAN PERANGKAT (CONVERTER) |
| #667 | closed | PEMINDAHAN LOKASI MODEM |
| #663 | closed | PENGECEKAN CISASAH |
Raw JSON
{"id":660,"customer_id":283,"ticket_type":"broadband","eyzet_customer_id":"221193zk920@lldn.net","eyzet_customer_name":"WAGIYA LUKMAN","employee_id":0,"assigned_role":"subscriber","request_by":"WAGIYA LUKMAN","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERBAIKAN CUSTOMER A/N WAGIYA LUKMAN","description":"<p class=\"aligncenter\">Customer komplain bahwa koneksi dilokasi tidak stabil, setelah kami cek di eyzet bahwa kondisi modem dilokasi offline<br />Menginformasikan kepada customer bahwa akan dilakukan perbaikan dilokasi<br /><br /><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/06/Screenshot-2026-06-02-at-07.58.36.png\" border=\"0\" alt=\"Attachment\" width=\"700\" style=\"max-width: 100%;height: 426px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":22,"created_at":"2026-06-02 08:00:09","updated_at":"2026-06-02 15:43:25","last_activity":"2026-06-02 15:43:25","company_name":"WAGIYA LUKMAN","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}