INSTALASI BROADBAND A/N RAMA FITRI A

{"id":900,"customer_id":531,"ticket_type":"broadband","eyzet_customer_id":"6a5976424b799badbc0d26f4","eyzet_customer_name":"RAMA FITRI A","employee_id":15,"assigned_role":"subscriber","request_by":"RAMA FITRI A","topic_id":1,"subtopic_id":1,"channel_id":1,"subject":"INSTALASI BROADBAND A/N RAMA FITRI A","description":"<ul>\r\n \t<li>Mendapatkan informasi permintaan pemasangan baru atas nama RAMA FITRI A</li>\r\n \t<li>Alamat Bumi Kalingga Blok AD 2, Bogor utara</li>\r\n</ul>","status":"closed","priority":"medium","created_by":33,"created_at":"2026-07-17 07:24:57","updated_at":"2026-07-19 21:10:05","last_activity":"2026-07-19 21:10:05","company_name":"RAMA FITRI A","topic_name":"Technical","subtopic_name":"Installation","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":4,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/1000286481.jpg","replies":[{"id":1633,"user_id":33,"display_name":"hari idfidina","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: July 17, 2026 9:00 am<br>• Created By: hari idfidina<br>• Assigned To: M Fikri Abillah, TS<br>• Status: changed from Open to In Progress","created_at":"2026-07-17 07:32:14"},{"id":1640,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 18, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-17 21:11:33"},{"id":1664,"user_id":0,"display_name":"","reply_text":"Tiket ini secara otomatis dijadwalkan ulang ke tanggal July 19, 2026 oleh sistem karena status sebelumnya belum selesai.","created_at":"2026-07-18 21:11:35"},{"id":1680,"user_id":34,"display_name":"rahmat hidayat","reply_text":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/1000286481.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\nInstallasi Broadband an Rama Fitri A, Done","created_at":"2026-07-19 21:00:20"}]}