Ticket / SMK Wikrama Bogor
MANAGED SERVICE SMK WIKRAMA BOGOR
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
Meta
Customer SMK Wikrama BogorStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1230 | closed | PENGECEKAN BACKBONE WIIKRAMA |
| #1173 | closed | PENGECEKAN WEBSITE SEKOLAH SMK WIKRAMA 15/09/2026 |
| #1172 | closed | PENGECEKAN WEBSITE SMK WIKRAMA 31/08/2026 |
| #945 | closed | PENGECEKAN JALUR - WIKRAMA |
| #890 | closed | MANAGE SERVICE - SMK WIKRAMA |
| #439 | closed | PENGECEKAN SPEEDTEST WIKRAMA |
| #414 | closed | KONFIGURASI ROUTER BARU SMK WIKRAMA |
| #368 | closed | Pengecekan speed test SMK Wikrama Bogor |
| #278 | closed | INSTALASI KONEKSI SMK WIKRAMA BOGOR |
Raw JSON
{"id":1106,"customer_id":120,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":7,"assigned_role":"noc","request_by":"Bapak Catur","topic_id":1,"subtopic_id":3,"channel_id":1,"subject":"MANAGED SERVICE SMK WIKRAMA BOGOR","description":"","status":"closed","priority":"medium","created_by":22,"created_at":"2026-09-14 09:45:34","updated_at":"2026-09-16 22:47:18","last_activity":"2026-09-16 22:47:18","company_name":"SMK Wikrama Bogor","topic_name":"Technical","subtopic_name":"Managed Services","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ichwani Iskandar","reply_count":1,"assignees":[{"type":"employee","value":"7","display_name":"Muhammad Ichwani Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-14-at-11.18.12.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-14-at-12.35.36.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-14-at-12.36.02-1.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-14-at-12.33.03.jpeg","replies":[{"id":2593,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p>Berdasarkan hasil pengecekan Managed Service di SMK Wikrama Bogor, tidak ditemukan adanya issues pada perangkat router. Seluruh pengujian menunjukkan hasil yang normal dan perangkat beroperasi dengan baik.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-14-at-11.18.12.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-14-at-12.35.36.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-14-at-12.36.02-1.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-14-at-12.33.03.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-09-16 22:46:38"}]}