Ticket / SMK Wikrama Bogor
Pengecekan speed test SMK Wikrama Bogor
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 115Closed 106Resolved 1
Meta
Customer SMK Wikrama BogorStatus closedPattern General connectivity / misc
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1305 | open | RELOKASI MODEM SUNNAH SAEPUL |
| #1294 | in_progress | PENARIKAN KABEL ODP 14.1.7 |
| #1286 | open | GANTI ADAPTOR AN LIANAH |
| #1272 | in_progress | GANTI MODEM A//N ADINDA NURUL FADILAH |
| #1250 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1212 | closed | MANAGE SERVICE PT DANUSARI MITRA SEJAHTERA 10/09/26 |
| #1202 | closed | PERBAIKAN OP.5.1.12 KP SAWAH |
| #1201 | closed | PERBAIKAN OP.16.1.3/8 GG AMIL |
| #1196 | closed | MASUKAN KATASANDI AN Adi Tarmiadi |
| #1157 | closed | PERBAIKAN ODP 3.1.2, 3.1.3, 3.1.7 PONDOK KENCANA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1230 | closed | PENGECEKAN BACKBONE WIIKRAMA |
| #1173 | closed | PENGECEKAN WEBSITE SEKOLAH SMK WIKRAMA 15/09/2026 |
| #1172 | closed | PENGECEKAN WEBSITE SMK WIKRAMA 31/08/2026 |
| #1106 | closed | MANAGED SERVICE SMK WIKRAMA BOGOR |
| #945 | closed | PENGECEKAN JALUR - WIKRAMA |
| #890 | closed | MANAGE SERVICE - SMK WIKRAMA |
| #439 | closed | PENGECEKAN SPEEDTEST WIKRAMA |
| #414 | closed | KONFIGURASI ROUTER BARU SMK WIKRAMA |
| #278 | closed | INSTALASI KONEKSI SMK WIKRAMA BOGOR |
Raw JSON
{"id":368,"customer_id":120,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":7,"assigned_role":"noc","request_by":"Bapak Catur","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"Pengecekan speed test SMK Wikrama Bogor","description":"<p>Dear NOC,</p>\r\n<p>Mohon dilakukan pengecekan speed test koneksi internet untuk SMK Wikrama Bogor, pada hari selasa, 07 April 2026 pukul 9 atau 10 pagi bertemu dengan Bapak Agung sebagai PIC IT disana. </p>\r\n<p>Informasil pelanggan hasil pengecekan speed test belum sesuai dengan layanan yang diambil 1,5 Gbps.</p>\r\n<p>Demikian informasinya, terima kasih.</p>\r\n<p> </p>\r\n<p> </p>\r\n<p> </p>\r\n<p> </p>\r\n<p> </p>","status":"closed","priority":"high","created_by":2,"created_at":"2026-04-06 13:34:11","updated_at":"2026-04-14 18:26:38","last_activity":"2026-04-14 18:26:38","company_name":"SMK Wikrama Bogor","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ichwani Iskandar","reply_count":2,"assignees":[{"type":"employee","value":"7","display_name":"Muhammad Ichwani Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"","replies":[{"id":597,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>bagaimana update untuk masalah ini apakah sudah selesai ?</p>","created_at":"2026-04-13 09:45:21"},{"id":658,"user_id":5,"display_name":"Muhammad Naufal Iskandar","reply_text":"<p>Untuk hasil speedtest sudah normal, selanjutnya besok akan dilakukan konfigurasi pada router baru</p>","created_at":"2026-04-14 18:26:24"}]}