Pengecekan speed test SMK Wikrama Bogor

{"id":368,"customer_id":120,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":7,"assigned_role":"noc","request_by":"Bapak Catur","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"Pengecekan speed test SMK Wikrama Bogor","description":"<p>Dear NOC,</p>\r\n<p>Mohon dilakukan pengecekan speed test koneksi internet untuk SMK Wikrama Bogor, pada hari selasa, 07 April 2026 pukul 9 atau 10 pagi bertemu dengan Bapak Agung sebagai PIC IT disana. </p>\r\n<p>Informasil pelanggan hasil pengecekan speed test belum sesuai dengan layanan yang diambil 1,5 Gbps.</p>\r\n<p>Demikian informasinya, terima kasih.</p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>\r\n<p>&nbsp;</p>","status":"closed","priority":"high","created_by":2,"created_at":"2026-04-06 13:34:11","updated_at":"2026-04-14 18:26:38","last_activity":"2026-04-14 18:26:38","company_name":"SMK Wikrama Bogor","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Ichwani Iskandar","reply_count":2,"assignees":[{"type":"employee","value":"7","display_name":"Muhammad Ichwani Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"","replies":[{"id":597,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>bagaimana update untuk masalah ini apakah sudah selesai ?</p>","created_at":"2026-04-13 09:45:21"},{"id":658,"user_id":5,"display_name":"Muhammad Naufal Iskandar","reply_text":"<p>Untuk hasil speedtest sudah normal, selanjutnya besok akan dilakukan konfigurasi pada router baru</p>","created_at":"2026-04-14 18:26:24"}]}