Ticket / SMK Wikrama Bogor

PENGECEKAN SPEEDTEST WIKRAMA

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 206Closed 200Resolved 3

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Customer SMK Wikrama BogorStatus closedPattern ONU online but no internet

Related by pattern

ID	Status	Subject
#1030	in_progress	PERBAIKAN JALUR PON 10 PENGKOLAN
#1026	closed	PERBAIKAN BROADBAND A/N ADE LILIS ROHANA
#1025	in_progress	ONU HUBIN dan PERPUSTAKAAN
#1016	closed	PERBAIKAN BROADBAND A/N LILIS ROHANA
#1015	in_progress	PERBAIKAN BROADBAND A/N ANDRIYANA/NUNUNG
#1010	closed	PERBAIKAN BROADBAND A/N SUMARNI PUPUT
#1009	closed	PERBAIKAN BROADBAND A/N LUSI YANTI
#1008	closed	PERBAIKAN BROADBAND A/N MELA AYU LESTARI
#1005	closed	PERBAIKAN BROADBAND A/N AMINATUL ROSIDAH
#1001	closed	PERBAIKAN BROADBAND A/N NURHANI SUPANGKAT

Related by customer

ID	Status	Subject
#945	closed	PENGECEKAN JALUR - WIKRAMA
#890	closed	MANAGE SERVICE - SMK WIKRAMA
#414	closed	KONFIGURASI ROUTER BARU SMK WIKRAMA
#368	closed	Pengecekan speed test SMK Wikrama Bogor
#278	closed	INSTALASI KONEKSI SMK WIKRAMA BOGOR

Raw JSON

{"id":439,"customer_id":120,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"noc","request_by":"Bapak Catur","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN SPEEDTEST WIKRAMA","description":"<ul>\r\n<li>Bpk agung melaporkan jika speedtest untuk downloadnya kecil</li>\r\n<li>\r\n<img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-16-at-8.05.50-AM.png\" border=\"0\" alt=\"Attachment\" width=\"736\" style=\"max-width: 100%;height: 619px\" />\r\n \r\n</li>\r\n<li>\r\n \r\n \r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-04-16 08:06:34","updated_at":"2026-04-17 14:49:15","last_activity":"2026-04-17 14:49:15","company_name":"SMK Wikrama Bogor","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-16-at-8.05.50-AM.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/wik2.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/wik3.jpeg","replies":[{"id":679,"user_id":3,"display_name":"Chairul Syawal","reply_text":"<ul>\r\n<li>Untuk kendala setelah dicek yang terjadi karena jalur masih melalui pop nagrak dan setelah di pindah ke melalui pop empang untuk speedtest normal kembali<img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/wik2.jpeg\" border=\"0\" alt=\"Attachment\" width=\"608\" style=\"max-width: 100%;height: 300px\" /><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/wik3.jpeg\" border=\"0\" alt=\"Attachment\" width=\"621\" style=\"max-width: 100%;height: 313px\" /></li>\r\n</ul>","created_at":"2026-04-16 08:46:30"}]}