Ticket / SMK Wikrama Bogor
PENGECEKAN SPEEDTEST WIKRAMA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
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Customer SMK Wikrama BogorStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1230 | closed | PENGECEKAN BACKBONE WIIKRAMA |
| #1173 | closed | PENGECEKAN WEBSITE SEKOLAH SMK WIKRAMA 15/09/2026 |
| #1172 | closed | PENGECEKAN WEBSITE SMK WIKRAMA 31/08/2026 |
| #1106 | closed | MANAGED SERVICE SMK WIKRAMA BOGOR |
| #945 | closed | PENGECEKAN JALUR - WIKRAMA |
| #890 | closed | MANAGE SERVICE - SMK WIKRAMA |
| #414 | closed | KONFIGURASI ROUTER BARU SMK WIKRAMA |
| #368 | closed | Pengecekan speed test SMK Wikrama Bogor |
| #278 | closed | INSTALASI KONEKSI SMK WIKRAMA BOGOR |
Raw JSON
{"id":439,"customer_id":120,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":0,"assigned_role":"noc","request_by":"Bapak Catur","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN SPEEDTEST WIKRAMA","description":"<ul>\r\n<li>Bpk agung melaporkan jika speedtest untuk downloadnya kecil</li>\r\n<li>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-16-at-8.05.50-AM.png\" border=\"0\" alt=\"Attachment\" width=\"736\" style=\"max-width: 100%;height: 619px\" /></p>\r\n<p> </p>\r\n</li>\r\n<li>\r\n<p class=\"aligncenter\"> </p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-04-16 08:06:34","updated_at":"2026-04-17 14:49:15","last_activity":"2026-04-17 14:49:15","company_name":"SMK Wikrama Bogor","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-16-at-8.05.50-AM.png, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/wik2.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/04/wik3.jpeg","replies":[{"id":679,"user_id":3,"display_name":"Chairul Syawal","reply_text":"<ul>\r\n<li>Untuk kendala setelah dicek yang terjadi karena jalur masih melalui pop nagrak dan setelah di pindah ke melalui pop empang untuk speedtest normal kembali<img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/wik2.jpeg\" border=\"0\" alt=\"Attachment\" width=\"608\" style=\"max-width: 100%;height: 300px\" /><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/wik3.jpeg\" border=\"0\" alt=\"Attachment\" width=\"621\" style=\"max-width: 100%;height: 313px\" /></li>\r\n</ul>","created_at":"2026-04-16 08:46:30"}]}