Ticket / SMK Wikrama Bogor
KONFIGURASI ROUTER BARU SMK WIKRAMA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 30Closed 29Resolved 1
Meta
Customer SMK Wikrama BogorStatus closedPattern WiFi / router local slow
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #964 | closed | PERBAIKAN A/N IWAN SUHERMAN |
| #944 | closed | MODEM ERROR A/N RASYEED HUSEN |
| #886 | closed | MODEM ERROR A/N VINI MULYANI |
| #717 | closed | MODEM ERROR A/N SITI SANIAH |
| #664 | closed | DISMANTLE ROUTER TPPAS NAMBO |
| #654 | closed | PERBAIKAN KONEKSI SINYAL MODEM TIDAK SAMPAI A/N MUHAMMAD WAHYUDI |
| #640 | closed | PERBAIKAN MODEM ERROR A/N AYU WANTIRA |
| #570 | closed | PERGANTIAN PERANGKAT |
| #560 | closed | GANTI MODEM - AN FERRY CS |
| #509 | closed | PERMASALAHAN PPPOE PADA ROUTER ROUDUS |
Raw JSON
{"id":414,"customer_id":120,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":5,"assigned_role":"noc","request_by":"Bapak Catur","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"KONFIGURASI ROUTER BARU SMK WIKRAMA","description":"<ol>\r\n<li>Koordinasi dengan pak agung terkait konfigurasi router</li>\r\n<li>Konfigurasi nat pada router baru karena tidak bisa ping internet</li>\r\n<li>Routing network server sekolah ke arah router lama agar dapat diakses</li>\r\n<li>Untuk selanjutnya konfigurasi\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-13-at-21.13.45.jpeg\" border=\"0\" alt=\"Attachment\" width=\"234\" style=\"max-width: 100%;height: 312px\" /></p>\r\n<p> </p>\r\nakan dilanjut pada hari rabu</li>\r\n</ol>\r\n<p> </p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-04-13 22:15:21","updated_at":"2026-04-13 22:15:56","last_activity":"2026-04-13 22:15:56","company_name":"SMK Wikrama Bogor","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Naufal Iskandar","reply_count":0,"assignees":[{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/WhatsApp-Image-2026-04-13-at-21.13.45.jpeg","replies":[]}