Ticket / SMK Wikrama Bogor
PENGECEKAN BACKBONE WIIKRAMA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 52Closed 51Resolved 0
Meta
Customer SMK Wikrama BogorStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1244 | closed | Modem mengalami Redaman Tinggi A/N ASEP HIDAYAT |
| #1240 | closed | MODEM LOSS - A/N u MUHAMMAD DODI |
| #1190 | closed | Modem error A/N MUHAMMAD APIPPUDIN (MASJID) |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
| #952 | closed | PENGUKURAN KABEL BACKBONE |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1173 | closed | PENGECEKAN WEBSITE SEKOLAH SMK WIKRAMA 15/09/2026 |
| #1172 | closed | PENGECEKAN WEBSITE SMK WIKRAMA 31/08/2026 |
| #1106 | closed | MANAGED SERVICE SMK WIKRAMA BOGOR |
| #945 | closed | PENGECEKAN JALUR - WIKRAMA |
| #890 | closed | MANAGE SERVICE - SMK WIKRAMA |
| #439 | closed | PENGECEKAN SPEEDTEST WIKRAMA |
| #414 | closed | KONFIGURASI ROUTER BARU SMK WIKRAMA |
| #368 | closed | Pengecekan speed test SMK Wikrama Bogor |
| #278 | closed | INSTALASI KONEKSI SMK WIKRAMA BOGOR |
Raw JSON
{"id":1230,"customer_id":120,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":10,"assigned_role":"subscriber","request_by":"Bapak Catur","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN BACKBONE WIIKRAMA","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-28-at-12.56.47.jpeg\" border=\"0\" alt=\"Attachment\" width=\"575\" style=\"max-width: 100%;height: 373px\" /></p>\r\n<p>Redaman terpantau tinggi</p>","status":"closed","priority":"high","created_by":5,"created_at":"2026-09-28 13:04:41","updated_at":"2026-09-28 16:45:38","last_activity":"2026-09-28 16:45:38","company_name":"SMK Wikrama Bogor","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":2,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-28-at-12.56.47.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/1000451305.jpg","replies":[{"id":2895,"user_id":5,"display_name":"Muhammad Naufal Iskandar","reply_text":"<strong>Schedule Created</strong><br>• Scheduled Date: September 28, 2026 1:05 pm<br>• Created By: Muhammad Naufal Iskandar<br>• Assigned To: Dede Doni, TS<br>• Status: changed from Open to In Progress","created_at":"2026-09-28 13:05:07"},{"id":2896,"user_id":10,"display_name":"Dede Doni","reply_text":"Setelah d lakukan pengecekan melalui otdr d ketahui kabel bending d atas pos security SMK wikrama.\r\n\r\nD lakukan peralihan kabel, saat ini redaman d -7\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/1000451305.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-09-28 16:24:33"}]}