Ticket / SMK Wikrama Bogor
PENGECEKAN JALUR - WIKRAMA
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 667Closed 636Resolved 12
Meta
Customer SMK Wikrama BogorStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1304 | in_progress | MODEM LOSS A/N NINING SUNINGSIH |
| #1303 | open | Modem mmengalami LOSS A/N ATIK NIRMALASARI |
| #1302 | open | Modem mmengalami LOSS A/N AHMAD PRIYANTO |
| #1301 | in_progress | MODEM LOSS A/N CHOIRIAH HERMAWAN |
| #1299 | in_progress | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1298 | closed | MODEM LOSS AN FAYZA NURSALSABILA PUTRI |
| #1297 | in_progress | MODEM LOSS AN MOCH RIZKI |
| #1296 | in_progress | MODEM LOSS AN SINTA DELLA |
| #1295 | in_progress | MODEM LOSS AN POS PONDOK KENCANA |
| #1292 | closed | MAIN LINK DOWN ALAMNGARIUNG RESORT |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1230 | closed | PENGECEKAN BACKBONE WIIKRAMA |
| #1173 | closed | PENGECEKAN WEBSITE SEKOLAH SMK WIKRAMA 15/09/2026 |
| #1172 | closed | PENGECEKAN WEBSITE SMK WIKRAMA 31/08/2026 |
| #1106 | closed | MANAGED SERVICE SMK WIKRAMA BOGOR |
| #890 | closed | MANAGE SERVICE - SMK WIKRAMA |
| #439 | closed | PENGECEKAN SPEEDTEST WIKRAMA |
| #414 | closed | KONFIGURASI ROUTER BARU SMK WIKRAMA |
| #368 | closed | Pengecekan speed test SMK Wikrama Bogor |
| #278 | closed | INSTALASI KONEKSI SMK WIKRAMA BOGOR |
Raw JSON
{"id":945,"customer_id":120,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":15,"assigned_role":"","request_by":"Bapak Catur","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN JALUR - WIKRAMA","description":"<p>Link termonitor down. Setelah dilakukan pengecekan pada jalur, ditemukan indikasi redaman pada interface yang bersifat hilang timbul (intermittent). Kondisi tersebut menyebabkan koneksi menjadi tidak stabil dan mengakibatkan link mengalami down.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-21-at-11.48.42.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-07-23 20:01:46","updated_at":"2026-07-24 15:30:53","last_activity":"2026-07-24 15:30:53","company_name":"SMK Wikrama Bogor","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"M Fikri Abillah","reply_count":1,"assignees":[{"type":"employee","value":"15","display_name":"M Fikri Abillah"},{"type":"employee","value":"32","display_name":"Afifah Indriyani"},{"type":"employee","value":"7","display_name":"Muhammad Ichwani Iskandar"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-21-at-11.48.42.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-24-at-15.28.47.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-24-at-15.29.00.jpeg","replies":[{"id":1757,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p>Link sudah up kembali, ada kendala pada jalur kabel yang menyebabkan redaman up-down.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-24-at-15.28.47.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/07/WhatsApp-Image-2026-07-24-at-15.29.00.jpeg\" border=\"0\" alt=\"Attachment\" width=\"515\" style=\"max-width: 100%;height: 687px\" /></p>\r\n<p> </p>","created_at":"2026-07-24 15:30:44"}]}