Ticket / SMK Wikrama Bogor
PENGECEKAN WEBSITE SMK WIKRAMA 31/08/2026
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 236Closed 232Resolved 3
Meta
Customer SMK Wikrama BogorStatus closedPattern ONU online but no internet
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1273 | closed | SETTING MODEM DI LOKASI CUSTOMER AN NURUL KHOERUNNISA |
| #1266 | closed | PORT PCI LAN CARD MATI PADA PC SERVER |
| #1253 | closed | PEMASANGAN POWER SUPPLY OLT ZTE C320 LALADON |
| #1248 | closed | PERBAIKAN OC.11.1/16 - SINBAR-ASPOL |
| #1247 | closed | PPPOE OFF PADA OLT ISP-BJD-RAFALLD-C-01 |
| #1246 | closed | PENGECEKAN DAN PERBAIKAN ODC OC.15.1/16 - BENDUNGAN |
| #1228 | open | PENGECEKAN PERANGKAT ROUDUS TRENGGALEK |
| #1217 | closed | KONEKSI STUCK - Z3 14/09/26 |
| #1216 | closed | KONEKSI DOWN - SMKN 1 GUNUNG PUTRI |
| #1214 | closed | PENGECEKAN WEBSITE PT DMS 17/08/2026 |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1230 | closed | PENGECEKAN BACKBONE WIIKRAMA |
| #1173 | closed | PENGECEKAN WEBSITE SEKOLAH SMK WIKRAMA 15/09/2026 |
| #1106 | closed | MANAGED SERVICE SMK WIKRAMA BOGOR |
| #945 | closed | PENGECEKAN JALUR - WIKRAMA |
| #890 | closed | MANAGE SERVICE - SMK WIKRAMA |
| #439 | closed | PENGECEKAN SPEEDTEST WIKRAMA |
| #414 | closed | KONFIGURASI ROUTER BARU SMK WIKRAMA |
| #368 | closed | Pengecekan speed test SMK Wikrama Bogor |
| #278 | closed | INSTALASI KONEKSI SMK WIKRAMA BOGOR |
Raw JSON
{"id":1172,"customer_id":120,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":32,"assigned_role":"noc","request_by":"Bapak Catur","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PENGECEKAN WEBSITE SMK WIKRAMA 31/08/2026","description":"<p>Tidak bisa akses website sekolah.</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-25-at-22.32.04.jpeg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","status":"closed","priority":"high","created_by":7,"created_at":"2026-09-25 23:44:28","updated_at":"2026-09-30 10:29:16","last_activity":"2026-09-30 10:29:16","company_name":"SMK Wikrama Bogor","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Afifah Indriyani","reply_count":2,"assignees":[{"type":"employee","value":"32","display_name":"Afifah Indriyani"},{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/WhatsApp-Image-2026-09-25-at-22.32.04.jpeg, https://portaljagad.rafatek.net/wp-content/uploads/2026/09/wikrama2.png","replies":[{"id":2887,"user_id":2,"display_name":"Septi Hariyani","reply_text":"<p>Dear Tim Noc, <span class=\"dwr-mention\">@Afifah Indriyani</span> <span class=\"dwr-mention\">@Muhammad Naufal Iskandar</span> <span class=\"dwr-mention\">@Muhammad Ichwani Iskandar</span>, </p>\r\n<p>Mohon bantu update laporannya.</p>","created_at":"2026-09-28 10:29:47"},{"id":2972,"user_id":32,"display_name":"Afifah Indriyani","reply_text":"<ul>\r\n<li>Telah dilakukan pengecekan oleh tim NOC</li>\r\n<li>Dilakukan pengalihan jalur routing untuk website yang tidak dapat diakses tersebut</li>\r\n<li>Saat ini website-website tersebut telah dapat diakses</li>\r\n</ul>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/wikrama2.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n<p> </p>","created_at":"2026-09-30 10:29:03"}]}