Ticket / ASEP HIDAYAT
Modem mengalami Redaman Tinggi A/N ASEP HIDAYAT
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 52Closed 51Resolved 0
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Customer ASEP HIDAYATStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1300 | in_progress | PERBAIKAN BACKBONE NAGRAK TO KATULAMPA |
| #1252 | closed | JALUR IATECH KEARAH KARADENAN PUTUS |
| #1251 | closed | PERBAIKAN KABEL PUTUS ALAM NGARIUNG RESORT |
| #1240 | closed | MODEM LOSS - A/N u MUHAMMAD DODI |
| #1230 | closed | PENGECEKAN BACKBONE WIIKRAMA |
| #1190 | closed | Modem error A/N MUHAMMAD APIPPUDIN (MASJID) |
| #984 | closed | PENGECEKAN BACKBONE LALADON TO SINBAR |
| #972 | closed | PENGECEKAN FO CUT DI ALAM NGARIUNG |
| #968 | closed | KONEKSI ON OFF-AP RUANG KEPSEK |
| #952 | closed | PENGUKURAN KABEL BACKBONE |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #13 | closed | RECONNECT |
Raw JSON
{"id":1244,"customer_id":679,"ticket_type":"broadband","eyzet_customer_id":"cs2021000066","eyzet_customer_name":"ASEP HIDAYAT","employee_id":14,"assigned_role":"subscriber","request_by":"ASEP HIDAYAT","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"Modem mengalami Redaman Tinggi A/N ASEP HIDAYAT","description":"<p>Di eyzet terpantau modem mengalami -30db<br />Sehingga sinyal sering putus menyala<br />Untuk itu kami jadwalkan tim teknis untuk melakukan perbaikan </p>","status":"closed","priority":"medium","created_by":32,"created_at":"2026-09-29 14:58:32","updated_at":"2026-09-29 21:24:21","last_activity":"2026-09-29 21:24:21","company_name":"ASEP HIDAYAT","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ronald Maradona","reply_count":1,"assignees":[{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-29-212337.png","replies":[{"id":2956,"user_id":33,"display_name":"hari idfidina","reply_text":"Telah di lakukan perbaikan\r\n\r\ndBm menjadi -28\r\n\r\nSaat ini sudah terpantau online\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/09/Screenshot-2026-09-29-212337.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-09-29 21:24:09"}]}