Ticket / ASEP HIDAYAT
RECONNECT
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 14Closed 14Resolved 0
Meta
Customer ASEP HIDAYATStatus closedPattern Survey / reconnect / modem removed
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #752 | closed | RECONNECT CUSTOMER BROADBAND A/N ASEP MULYANA |
| #739 | closed | RECONNECT CUSTOMER BROADBAND A/N JUMADI |
| #695 | closed | RECONNECT - ANDIKA SETIABRATA |
| #691 | closed | RECONNECT CUST. AN FITRIA NINGSIH |
| #677 | closed | RECONNECT CUST. AN SRI HARYANI |
| #639 | closed | RECONNECT A/N SANDI MAULANA |
| #610 | closed | RECONNECT A/N BUDI HIDAYAT |
| #601 | closed | RECONNECT - SHEILAVI PRAMESWARI |
| #555 | closed | RECONNECT - ROLAND WIDYA |
| #380 | closed | RECONNECT - AYU WANTIRA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #1244 | closed | Modem mengalami Redaman Tinggi A/N ASEP HIDAYAT |
Raw JSON
{"id":13,"customer_id":11,"ticket_type":"broadband","eyzet_customer_id":"604af0e88180fa001ab29ab6","eyzet_customer_name":"ASEP HIDAYAT","employee_id":0,"assigned_role":"subscriber","request_by":"Customer","topic_id":1,"subtopic_id":0,"channel_id":4,"subject":"RECONNECT","description":"<p>Customer data dari kantor melalui informasi broadcast yang di lakukan oleh IBU KORI terkait program reconnect</p>\r\n<p>Customer berniat melakukan reconnect dengan catatan perangkat dan kabel masih ada dilokasi</p>\r\n<p>Tim melakukan pembuatan tiket pelaporan pada web portaljagad</p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-02-03 14:43:31","updated_at":"2026-04-12 09:33:04","last_activity":"2026-04-12 09:33:04","company_name":"ASEP HIDAYAT","topic_name":"Technical","subtopic_name":"","channel_name":"Direct Info","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/111.png","replies":[{"id":42,"user_id":7,"display_name":"Muhammad Ichwani Iskandar","reply_text":"<p>Sudah online</p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 259px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/111.png\" alt=\"Attachment\" width=\"267\" /></p>","created_at":"2026-02-05 18:17:28"}]}