Ticket / PUTRI WULAN
PERBAIKAN BROADBAND - PUTRI WULAN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 36Closed 35Resolved 0
Meta
Customer PUTRI WULANStatus closedPattern Backbone cable / fiber cut
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #697 | in_progress | INFRASTRUKTUR KABEL BACKBONE SUNDA KELAPA |
| #658 | closed | MODEM LOSS A/N SAYIDAH |
| #651 | closed | BACKBONE KARADENAN TO IATECH DOWN |
| #626 | closed | KABEL PUTUS - AN RAHMA WULANDARI |
| #613 | closed | KABEL PUTUS - AN ROHMAH AZAHRA |
| #609 | closed | BACKBONE SINDANG BARANG - ABANET OFFLINE |
| #607 | closed | PERBAIKAN BACKCBONE - LALADON TO EMPANG |
| #600 | closed | KONEKSI ON-OFF - AN FERA ERLINDA |
| #591 | closed | JALUR BACKBONE SINBAR TO CILEBUT DOWN |
| #561 | closed | KABEL PUTUS - AN RATNAWATI RIZKI |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #631 | closed | PERBAIKAN MODEM LOSS A/N PUTRI WULAN |
Raw JSON
{"id":283,"customer_id":174,"ticket_type":"broadband","eyzet_customer_id":"211230nukw20@lldn.net","eyzet_customer_name":"PUTRI WULAN","employee_id":10,"assigned_role":"subscriber","request_by":"PUTRI WULAN","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND - PUTRI WULAN","description":"<p>Laporan dari customer kabel putus saat rumah renovasi</p>","status":"closed","priority":"medium","created_by":8,"created_at":"2026-03-18 09:05:19","updated_at":"2026-03-18 21:12:49","last_activity":"2026-03-18 21:12:49","company_name":"PUTRI WULAN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Dede Doni","reply_count":1,"assignees":[{"type":"employee","value":"10","display_name":"Dede Doni"},{"type":"role","value":"subscriber","display_name":"TS"}]}