Ticket / FERRY CS
GANTI MODEM - AN FERRY CS
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 27Closed 26Resolved 1
Meta
Customer FERRY CSStatus closedPattern WiFi / router local slow
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #717 | closed | MODEM ERROR A/N SITI SANIAH |
| #664 | closed | DISMANTLE ROUTER TPPAS NAMBO |
| #654 | closed | PERBAIKAN KONEKSI SINYAL MODEM TIDAK SAMPAI A/N MUHAMMAD WAHYUDI |
| #640 | closed | PERBAIKAN MODEM ERROR A/N AYU WANTIRA |
| #570 | closed | PERGANTIAN PERANGKAT |
| #509 | closed | PERMASALAHAN PPPOE PADA ROUTER ROUDUS |
| #495 | closed | PENGECEKAN IP PUBLIC IAIN |
| #463 | closed | PERBAIKAN CORPORATE - PT ALAM NGARIUNG SEJAHTERA |
| #452 | closed | PERBAIKAN CORPORATE - PT ALAM NGARIUNG SEJAHTERA |
| #434 | closed | Tidak bisa akses folder komputer server dari komputer lain |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #556 | closed | KONEKSI OFF - A/N FERRY CS |
Raw JSON
{"id":560,"customer_id":312,"ticket_type":"broadband","eyzet_customer_id":"122026050003@btr.net","eyzet_customer_name":"FERRY CS","employee_id":0,"assigned_role":"subscriber","request_by":"FERRY CS","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"GANTI MODEM - AN FERRY CS","description":"<p>Customer meminta mengganti modem ,dikaenakan modem yang baru diganti jangkauan wifi kurang memadai </p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/05/pery.png\" border=\"0\" alt=\"Attachment\" width=\"1062\" style=\"max-width: 100%;height: 672px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":25,"created_at":"2026-05-08 13:49:11","updated_at":"2026-05-10 07:43:09","last_activity":"2026-05-10 07:43:09","company_name":"FERRY CS","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}