Ticket / PT.BORNEO INOVASI GEMILANG
PENGECEKAN IP PUBLIC IAIN
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 27Closed 26Resolved 1
Meta
Customer PT.BORNEO INOVASI GEMILANGStatus closedPattern WiFi / router local slow
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #717 | closed | MODEM ERROR A/N SITI SANIAH |
| #664 | closed | DISMANTLE ROUTER TPPAS NAMBO |
| #654 | closed | PERBAIKAN KONEKSI SINYAL MODEM TIDAK SAMPAI A/N MUHAMMAD WAHYUDI |
| #640 | closed | PERBAIKAN MODEM ERROR A/N AYU WANTIRA |
| #570 | closed | PERGANTIAN PERANGKAT |
| #560 | closed | GANTI MODEM - AN FERRY CS |
| #509 | closed | PERMASALAHAN PPPOE PADA ROUTER ROUDUS |
| #463 | closed | PERBAIKAN CORPORATE - PT ALAM NGARIUNG SEJAHTERA |
| #452 | closed | PERBAIKAN CORPORATE - PT ALAM NGARIUNG SEJAHTERA |
| #434 | closed | Tidak bisa akses folder komputer server dari komputer lain |
Raw JSON
{"id":495,"customer_id":41,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":5,"assigned_role":"noc","request_by":"TOMMY","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PENGECEKAN IP PUBLIC IAIN","description":"<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-24-at-16.23.26-1.png\" border=\"0\" alt=\"Attachment\" width=\"480\" style=\"max-width: 100%;height: 364px\" /><br /><br /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-24-at-16.26.59-1.png\" border=\"0\" alt=\"Attachment\" width=\"481\" style=\"max-width: 100%;height: 223px\" /></p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-24-at-16.29.14-1.png\" border=\"0\" alt=\"Attachment\" width=\"467\" style=\"max-width: 100%;height: 188px\" /></p>\r\n<p>Melakukan pengecekan IP public IAIN karena tidak dapat diakses<br /><br /> 1. Disable ip 103.67.48.48/28 yang sebelumnya aktif pada router ipt iain</p>\r\n<p> 2. Aktifkan route IP public yang megarah ke router IAIN</p>\r\n<p> 3. IP public IAIN terpantau aktif kembali</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"https://portaljagad.rafatek.net/wp-content/uploads/2026/04/Screenshot-2026-04-24-at-16.36.04.png\" border=\"0\" alt=\"Attachment\" width=\"473\" style=\"max-width: 100%;height: 329px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-04-24 16:36:37","updated_at":"2026-04-24 16:36:58","last_activity":"2026-04-24 16:36:58","company_name":"PT.BORNEO INOVASI GEMILANG","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Muhammad Naufal Iskandar","reply_count":0,"assignees":[{"type":"employee","value":"5","display_name":"Muhammad Naufal Iskandar"},{"type":"role","value":"noc","display_name":"NOC"}]}