Ticket / SMK PLUS PELITA NUSANTARA

KONEKSI KE KE WEB kurasi-prestasi.kemendikdasmen.go.id TIDAK BISA DI JARINGAN SEKOLAH

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 47Closed 46Resolved 1

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Customer SMK PLUS PELITA NUSANTARAStatus closedPattern WiFi / router local slow

Related by pattern

IDStatusSubject
#1215closedKONEKSI LAMBAT - PT DMS 20/09/26
#1211closedPENGECEKAN WEBSITE PT DMS 07/09/2026
#1210closedGANTI MODEM AN LILI AMALIAH
#1206closedGANTI MODEM AN SRI YUNINGSIH
#1187closedPENGECEKAN CCTV ALAM NGARIUNG
#1159closedA/N DWI ANGGRAENI
#1112closedINSTALASI BROADBAND A/N FAYZA NURSALSABILA PUTRI
#1111closedINSTALASI BROADBAND A/N suciawati
#1110closedINSTALASI BROADBAND A/N NIKSON PARLINDUNGAN
#1109closedINSTALASI BROADBAND A/N ABDULLAH HANAFI

Related by customer

IDStatusSubject
#1266closedPORT PCI LAN CARD MATI PADA PC SERVER
#1171closedPENGECEKAN WEBSITE SMK PENUS 14/08/2026
#1054closedMANAGE SERVICE - SMK PLUS PELITA NUSANTARA
#891closedMANAGE SERVICE - SMK PLUS PELITA NUSANTARA
#487closedPERBAIKAN LINK BACKUP - SMK PLUS PELITA NUSANTARA
#479closedPENGECEKAN LINK UTAMA SMK PLUS PELITA NUSANTARA
#432closedMANAGED SERVICES SMK PLUS PELITA NUSANTARA 15 APRIL 2026
#275closedPENGECEKAN LINK UTAMA SMK PENUS
#237closedMANAGE SERVICE SMK PELITA NUSANTARA
#108closedMANAGE SERVICE SMK PLUS PELITA NUSANTARA

Raw JSON

{"id":77,"customer_id":24,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":3,"assigned_role":"","request_by":"ROHAJON","topic_id":1,"subtopic_id":3,"channel_id":1,"subject":"KONEKSI KE KE WEB kurasi-prestasi.kemendikdasmen.go.id TIDAK BISA DI JARINGAN SEKOLAH","description":"<p>Laporan : Menggunakan koneksi sekolah tidak bisa akses kurasi-prestasi.kemendikdasmen.go.id</p>\r\n<p>Penanganan : Melakukan pengecekan pada perangkat di lokasi dan tes link terkait masalahnya. Setelah di cek pada router di lokasi dan vpn ke lokasi sudah bisa di akses kembali.</p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 213px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/penus.png\" alt=\"Attachment\" width=\"388\" /></p>\r\n<p>&nbsp;</p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 238px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/pns1.png\" alt=\"Attachment\" width=\"350\" /></p>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-02-11 16:57:48","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"SMK PLUS PELITA NUSANTARA","topic_name":"Technical","subtopic_name":"Managed Services","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Chairul Syawal","reply_count":0,"assignees":[{"type":"employee","value":"3","display_name":"Chairul Syawal"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/penus.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/02/pns1.png","replies":[]}