Ticket / SMK PLUS PELITA NUSANTARA
KONEKSI KE KE WEB kurasi-prestasi.kemendikdasmen.go.id TIDAK BISA DI JARINGAN SEKOLAH
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 27Closed 26Resolved 1
Meta
Customer SMK PLUS PELITA NUSANTARAStatus closedPattern WiFi / router local slow
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #717 | closed | MODEM ERROR A/N SITI SANIAH |
| #664 | closed | DISMANTLE ROUTER TPPAS NAMBO |
| #654 | closed | PERBAIKAN KONEKSI SINYAL MODEM TIDAK SAMPAI A/N MUHAMMAD WAHYUDI |
| #640 | closed | PERBAIKAN MODEM ERROR A/N AYU WANTIRA |
| #570 | closed | PERGANTIAN PERANGKAT |
| #560 | closed | GANTI MODEM - AN FERRY CS |
| #509 | closed | PERMASALAHAN PPPOE PADA ROUTER ROUDUS |
| #495 | closed | PENGECEKAN IP PUBLIC IAIN |
| #463 | closed | PERBAIKAN CORPORATE - PT ALAM NGARIUNG SEJAHTERA |
| #452 | closed | PERBAIKAN CORPORATE - PT ALAM NGARIUNG SEJAHTERA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #487 | closed | PERBAIKAN LINK BACKUP - SMK PLUS PELITA NUSANTARA |
| #479 | closed | PENGECEKAN LINK UTAMA SMK PLUS PELITA NUSANTARA |
| #432 | closed | MANAGED SERVICES SMK PLUS PELITA NUSANTARA 15 APRIL 2026 |
| #275 | closed | PENGECEKAN LINK UTAMA SMK PENUS |
| #237 | closed | MANAGE SERVICE SMK PELITA NUSANTARA |
| #108 | closed | MANAGE SERVICE SMK PLUS PELITA NUSANTARA |
| #33 | closed | MAINTENANCE SERVER |
Raw JSON
{"id":77,"customer_id":24,"ticket_type":"corporate","eyzet_customer_id":"","eyzet_customer_name":"","employee_id":3,"assigned_role":"","request_by":"ROHAJON","topic_id":1,"subtopic_id":3,"channel_id":1,"subject":"KONEKSI KE KE WEB kurasi-prestasi.kemendikdasmen.go.id TIDAK BISA DI JARINGAN SEKOLAH","description":"<p>Laporan : Menggunakan koneksi sekolah tidak bisa akses kurasi-prestasi.kemendikdasmen.go.id</p>\r\n<p>Penanganan : Melakukan pengecekan pada perangkat di lokasi dan tes link terkait masalahnya. Setelah di cek pada router di lokasi dan vpn ke lokasi sudah bisa di akses kembali.</p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 213px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/penus.png\" alt=\"Attachment\" width=\"388\" /></p>\r\n<p> </p>\r\n<p><img class=\"aligncenter\" style=\"max-width: 100%;height: 238px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/pns1.png\" alt=\"Attachment\" width=\"350\" /></p>","status":"closed","priority":"medium","created_by":3,"created_at":"2026-02-11 16:57:48","updated_at":"2026-02-18 16:53:05","last_activity":"2026-02-18 16:53:05","company_name":"SMK PLUS PELITA NUSANTARA","topic_name":"Technical","subtopic_name":"Managed Services","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Chairul Syawal","reply_count":0,"assignees":[{"type":"employee","value":"3","display_name":"Chairul Syawal"}]}