Ticket / M BADRUDIN

PERBAIKAN BROADBAND M BADRUDIN +62 858-1170-1960

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 144Closed 138Resolved 4

Meta

Customer M BADRUDINStatus closedPattern ONU online but no internet

Related by pattern

IDStatusSubject
#714openSURVEY RECONNECT - AN ELISA VIONI
#704in_progressPENGECEKAN ODP.1.6.6/8 BANTAR KEMANG
#699resolvedPERBAIKAN BROADBAND A/N RENI NURAENI
#687closedSSID TIDAK TERBACA
#682closedPON BLINKING A/N SRI LESTARI
#681closedTIDAK BISA KONEK KE TV a/n NOVI NURHAYATI
#678closedMODEM OFFLINE A/N SRI LESTARI
#668closedPERGANTIAN PERANGKAT (CONVERTER)
#667closedPEMINDAHAN LOKASI MODEM
#663closedPENGECEKAN CISASAH

Related by customer

IDStatusSubject
#667closedPEMINDAHAN LOKASI MODEM
#73closedMODEM LOSS

Raw JSON

{"id":91,"customer_id":42,"ticket_type":"broadband","eyzet_customer_id":"122026000073@btr.net","eyzet_customer_name":"M BADRUDIN","employee_id":24,"assigned_role":"subscriber","request_by":"M BADRUDIN","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBAND M BADRUDIN +62 858-1170-1960","description":"<ul>\r\n<li>Laporan dari pelanggan bahwa jangkauan signal dari perangkat di lokasi tidak meluas</li>\r\n<li>Info dari pelanggan bahwa penggunaan device tidak jauh dari modem</li>\r\n<li>Sudah di informasikan bahwa akan di jadwalkan tim untuk pengecekan ke lokasi.<img class=\"aligncenter\" style=\"max-width: 100%;height: 462px\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/02/pq.png\" alt=\"Attachment\" width=\"287\" /></li>\r\n</ul>","status":"closed","priority":"medium","created_by":7,"created_at":"2026-02-13 07:17:45","updated_at":"2026-04-12 09:33:05","last_activity":"2026-04-12 09:33:05","company_name":"M BADRUDIN","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ahmad Syarif Freelance","reply_count":2,"assignees":[{"type":"employee","value":"24","display_name":"Ahmad Syarif Freelance"},{"type":"role","value":"subscriber","display_name":"TS"}]}