Ticket / TAUFIK HIDAYAT
KONEKSI LOSS - AN TAUFIK HIDAYAT
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 335Closed 322Resolved 11
Meta
Customer TAUFIK HIDAYATStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #720 | in_progress | MODEM LOSS A/N SITI NURLAELASARI |
| #719 | open | MODEM LOSS - AN ENI SORAYA |
| #709 | closed | MODEM LOSS A/N LINAWATI |
| #708 | closed | MODEM LOSS A/N KASIHATI TELAUMBANUA |
| #706 | closed | PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN |
| #703 | resolved | PERBAIKAN ODP 1.6.4/8 |
| #696 | closed | MODEM LOSS - A/N MUHAMMAD DODI |
| #690 | closed | MODEM LOSS A/N INAH KARSINAH |
| #688 | closed | Modem LOSS A/N SUDIRA JAIM |
| #686 | closed | PERBAIKAN MODEM LOSS A/N EUIS NURJANAH |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #608 | closed | PERBAIKAN CUSTOMER A/N TAUFIK HIDAYAT |
| #321 | closed | KONEKSI OFF - AN TAUFIK HIDAYAT |
| #294 | closed | REDAMAN TINGGI A/N TAUFIK HIDAYAT |
| #292 | closed | PERBAIKAN BROADBNAD A/N TAUFIK HIDAYAT |
| #262 | resolved | MODEM LOSS - A/N TAUFIK HIDAYAT |
| #227 | closed | INSTALLASI BROADBAND - TAUFIK HIDAYAT |
Raw JSON
{"id":210,"customer_id":127,"ticket_type":"broadband","eyzet_customer_id":"22331wyqb20@lldn.net","eyzet_customer_name":"TAUFIK HIDAYAT","employee_id":0,"assigned_role":"subscriber","request_by":"TAUFIK HIDAYAT","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"KONEKSI LOSS - AN TAUFIK HIDAYAT","description":"<p>Menerima laporan dari customer broadband an Taufik Hidayat ,bahwa terdapat loss merah pada modem dan customer terpantau offline di eyzet</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/Screenshot-2026-03-03-140017.png\" border=\"0\" alt=\"Attachment\" width=\"392\" style=\"max-width: 100%;height: 243px\" /></p>\r\n<p> </p>","status":"closed","priority":"medium","created_by":25,"created_at":"2026-03-03 14:03:54","updated_at":"2026-03-04 08:35:03","last_activity":"2026-03-04 08:35:03","company_name":"TAUFIK HIDAYAT","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":2,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}