Ticket / TAUFIK HIDAYAT

PERBAIKAN BROADBNAD A/N TAUFIK HIDAYAT

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 335Closed 322Resolved 11

Meta

Customer TAUFIK HIDAYATStatus closedPattern LOS / optical power high attenuation

Related by pattern

ID	Status	Subject
#720	in_progress	MODEM LOSS A/N SITI NURLAELASARI
#719	open	MODEM LOSS - AN ENI SORAYA
#709	closed	MODEM LOSS A/N LINAWATI
#708	closed	MODEM LOSS A/N KASIHATI TELAUMBANUA
#706	closed	PERBAIKAN MODEM LOSS A/N INDRA KURNIAWAN
#703	resolved	PERBAIKAN ODP 1.6.4/8
#696	closed	MODEM LOSS - A/N MUHAMMAD DODI
#690	closed	MODEM LOSS A/N INAH KARSINAH
#688	closed	Modem LOSS A/N SUDIRA JAIM
#686	closed	PERBAIKAN MODEM LOSS A/N EUIS NURJANAH

Related by customer

ID	Status	Subject
#608	closed	PERBAIKAN CUSTOMER A/N TAUFIK HIDAYAT
#321	closed	KONEKSI OFF - AN TAUFIK HIDAYAT
#294	closed	REDAMAN TINGGI A/N TAUFIK HIDAYAT
#262	resolved	MODEM LOSS - A/N TAUFIK HIDAYAT
#227	closed	INSTALLASI BROADBAND - TAUFIK HIDAYAT
#210	closed	KONEKSI LOSS - AN TAUFIK HIDAYAT

Raw JSON

{"id":292,"customer_id":127,"ticket_type":"broadband","eyzet_customer_id":"22331wyqb20@lldn.net","eyzet_customer_name":"TAUFIK HIDAYAT","employee_id":0,"assigned_role":"subscriber","request_by":"TAUFIK HIDAYAT","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"PERBAIKAN BROADBNAD A/N TAUFIK HIDAYAT","description":"<ul>\r\n<li>Menerima laporan bahwa modem di lokasi pelanggan mengalami LOSS.</li>\r\n<li>Setelah dilakukan pengecekan melalui sistem Eyzet, status perangkat terdeteksi online namun nilai redaman tidak sangat tinggi</li>\r\n<li>Informasi tersebut telah disampaikan kepada pelanggan, dan akan dijadwalkan kunjungan tim teknis untuk melakukan pengecekan langsung ke lokasi.\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/tff.png\" border=\"0\" alt=\"Attachment\" width=\"761\" style=\"max-width: 100%;height: 549px\" /></p>\r\n<p> </p>\r\n</li>\r\n</ul>","status":"closed","priority":"medium","created_by":7,"created_at":"2026-03-21 03:31:54","updated_at":"2026-03-26 14:19:39","last_activity":"2026-03-26 14:19:39","company_name":"TAUFIK HIDAYAT","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}]}