Ticket / TAUFIK HIDAYAT
PERBAIKAN CUSTOMER A/N TAUFIK HIDAYAT
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer TAUFIK HIDAYATStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Raw JSON
{"id":608,"customer_id":127,"ticket_type":"broadband","eyzet_customer_id":"22331wyqb20@lldn.net","eyzet_customer_name":"TAUFIK HIDAYAT","employee_id":0,"assigned_role":"subscriber","request_by":"TAUFIK HIDAYAT","topic_id":1,"subtopic_id":0,"channel_id":1,"subject":"PERBAIKAN CUSTOMER A/N TAUFIK HIDAYAT","description":"<p>REDAMAN PADA MODEM TERPANTAU TINGGI</p>","status":"closed","priority":"medium","created_by":5,"created_at":"2026-05-17 07:47:48","updated_at":"2026-05-18 13:54:53","last_activity":"2026-05-18 13:54:53","company_name":"TAUFIK HIDAYAT","topic_name":"Technical","subtopic_name":"","channel_name":"WhatsApp","status_label":"Closed","employee_name":"","reply_count":1,"assignees":[{"type":"role","value":"subscriber","display_name":"TS"}],"images":"","replies":[{"id":923,"user_id":14,"display_name":"Ronald Maradona","reply_text":"konfirmasi ke pelanggan, KLO wifi sudah aktif lagi , di cek di eyzet redaman-26.","created_at":"2026-05-18 09:45:56"}]}