Ticket / TAUFIK HIDAYAT
REDAMAN TINGGI A/N TAUFIK HIDAYAT
Pattern stats, related by pattern, related by customer, raw ticket payload.
Pattern stats
Total 475Closed 453Resolved 12
Meta
Customer TAUFIK HIDAYATStatus closedPattern LOS / optical power high attenuation
Related by pattern
| ID | Status | Subject |
|---|---|---|
| #1035 | in_progress | MODEM LOSS A/N CITRA CUSTOMI |
| #1034 | in_progress | MODEM LOSS A/N ANISA MADRONI |
| #1033 | in_progress | PERBAIKAN MODEM LOSS A/N CITRA CUSTOMI |
| #1032 | in_progress | PERBAIKAN MODEM LOSS A/N HARYANTI YANTI |
| #1031 | in_progress | PERBAIKAN REDAMAN TINGGI A/N NENG IDA |
| #1028 | closed | PERBAIKAN ODP LOSS 7.2.6/8 |
| #1027 | in_progress | PERBAIKAN MODEM A/N MUHAMMAD ROHMAN |
| #1024 | closed | PERBAIKAN BROADBAND A/N OCIH ABIZAR |
| #1023 | in_progress | PERBAIKAN BROADBAND A/N SRI ARIANTI |
| #1022 | closed | PERBAIKAN BROADBAND A/N FERA ERLINDA |
Related by customer
| ID | Status | Subject |
|---|---|---|
| #608 | closed | PERBAIKAN CUSTOMER A/N TAUFIK HIDAYAT |
| #321 | closed | KONEKSI OFF - AN TAUFIK HIDAYAT |
| #292 | closed | PERBAIKAN BROADBNAD A/N TAUFIK HIDAYAT |
| #262 | resolved | MODEM LOSS - A/N TAUFIK HIDAYAT |
| #227 | closed | INSTALLASI BROADBAND - TAUFIK HIDAYAT |
| #210 | closed | KONEKSI LOSS - AN TAUFIK HIDAYAT |
Raw JSON
{"id":294,"customer_id":127,"ticket_type":"broadband","eyzet_customer_id":"22331wyqb20@lldn.net","eyzet_customer_name":"TAUFIK HIDAYAT","employee_id":14,"assigned_role":"subscriber","request_by":"TAUFIK HIDAYAT","topic_id":1,"subtopic_id":2,"channel_id":1,"subject":"REDAMAN TINGGI A/N TAUFIK HIDAYAT","description":"<ul>\r\n<li>cust menginfokan bahwa modemnya lampu ponnya kedap kedip, setelah di cek sinyal pada modemnya terpantau tinggi, hari ini akan dijadwalkan tim untuk visit ke lokasi</li>\r\n<li> </li>\r\n<li class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/11.png\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></li>\r\n</ul>\r\n<p> </p>","status":"closed","priority":"medium","created_by":4,"created_at":"2026-03-23 09:38:44","updated_at":"2026-03-24 20:33:11","last_activity":"2026-03-24 20:33:11","company_name":"TAUFIK HIDAYAT","topic_name":"Technical","subtopic_name":"Maintenance","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Ronald Maradona","reply_count":1,"assignees":[{"type":"employee","value":"14","display_name":"Ronald Maradona"},{"type":"role","value":"subscriber","display_name":"TS"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/11.png, http://portaljagad.rafatek.net/wp-content/uploads/2026/03/1000473539.jpg","replies":[{"id":464,"user_id":15,"display_name":"M Fikri Abillah","reply_text":"Redaman tinggi pigtail ke tekuk, penyelesaian di spelesing ulang\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/1000473539.jpg\" border=\"0\" alt=\"Attachment\" style=\"max-width: 100%;height: auto\" /></p>\r\n ","created_at":"2026-03-24 13:52:02"}]}