Ticket / OTIH SETIAWATI

INSTALLASI BROADBAND - AN OTIH SETIAWATI

Pattern stats, related by pattern, related by customer, raw ticket payload.

Pattern stats

Total 139Closed 133Resolved 6

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Customer OTIH SETIAWATIStatus closedPattern Installation / activation

Related by pattern

IDStatusSubject
#1293closedPEMASANGAN 5 ACCESS POINT SMKN 1 GUNUNG PUTRI
#1113closedINSTALASI BROADBAND A/N HILMAN FIRMANSYAH SBR
#1107closedINSTALASI BROADBAND A/N Muhamad Dodi Nurdin
#983closedINSTALLASI BROADBAND - RISKA AMALIA
#974closedPEMASANGAN BROADBAND A/N IRWAN HELMI
#973closedPEMASANGAN BROADBAND A/N SUCIATI SUKASARI 3
#961closedINSTALLASI BROADBAND - TAUHID INDRA KOMAR
#935closedPEMASANGAN ACCESS POINT - SMA PLUS YPHB
#917closedINSTALASI BROADBAND A/N ADHI MUNANDAR
#909closedINSTALASI BROADBAND A/N SHILLA AUDINA HARTONO

Related by customer

IDStatusSubject
#1267closedMODEM LOSS A/N OTIH SETIAWATI
#458closedPERBAIKAN BROADBAND - OTIH

Raw JSON

{"id":346,"customer_id":211,"ticket_type":"broadband","eyzet_customer_id":"122026030001@nal.net","eyzet_customer_name":"OTIH SETIAWATI","employee_id":26,"assigned_role":"","request_by":"OTIH SETIAWATI","topic_id":1,"subtopic_id":1,"channel_id":1,"subject":"INSTALLASI BROADBAND - AN OTIH SETIAWATI","description":"","status":"closed","priority":"medium","created_by":25,"created_at":"2026-03-31 14:04:26","updated_at":"2026-03-31 14:22:14","last_activity":"2026-03-31 14:22:14","company_name":"OTIH SETIAWATI","topic_name":"Technical","subtopic_name":"Installation","channel_name":"WhatsApp","status_label":"Closed","employee_name":"Abanet Freelance","reply_count":2,"assignees":[{"type":"employee","value":"26","display_name":"Abanet Freelance"}],"images":"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/Screenshot-2026-03-31-142036.png","replies":[{"id":512,"user_id":26,"display_name":"Abanet Freelance","reply_text":"<p>SUDAH SELESAI DIPROSES OLEH ASEP &amp; DEN ABOY. SABTU,28 MARET 2026</p>\r\n<p>MARKETING : PAK EKA</p>\r\n<p>MATERIAL YG DIGUNAKAN :</p>\r\n<ol>\r\n<li>ONT ZTE                 : 1 (SN : ZICG277C8847)</li>\r\n<li>FO                           : 40 M</li>\r\n<li>FASTCONN             : 2</li>\r\n</ol>","created_at":"2026-03-31 14:19:33"},{"id":513,"user_id":25,"display_name":"Annisa Nurhidayah PENUS","reply_text":"<p>Cust terpantau aktif dengan redaman onu -21 pada eyzet</p>\r\n<p class=\"aligncenter\"><img class=\"aligncenter\" src=\"http://portaljagad.rafatek.net/wp-content/uploads/2026/03/Screenshot-2026-03-31-142036.png\" border=\"0\" alt=\"Attachment\" width=\"723\" style=\"max-width: 100%;height: 335px\" /></p>\r\n<p>&nbsp;</p>","created_at":"2026-03-31 14:21:56"}]}